What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by luau2015 on February 09, 2016 at 01:27 PM

    I was looking at the price break down, I will not have more then 100 submissions in a month but will have more then 10 payments a month, I should i purchase the next level? What happens if I don't purchase the next level and I go over 10 payments? 

    Thank you!!


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    JotForm Support

    Answered by david on February 09, 2016 at 03:31 PM

    If you need more than 10 payment submissions per month you would indeed need to upgrade to one of our subscriptions.  Our Bronze subscription allows for up to 1,000 payment submissions per month and is more than enough for most users.

    If you go over your account limits, you will be notified via email and have 1-2 days to upgrade before your forms are disabled.  When trying to fill out the form, users will be presented with a "Form Over Quota" error and will not be able to be submit the form.

    Upgrading will immediately restore the forms or you can wait for the monthly reset on the first day of the next month.  The reset occurs for all users on the first day of each month.