Is there a live chat option for JotForm support?

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    leadbelly
    Asked on February 09, 2016 at 02:32 PM
    IS THERE A LIVE CHAT OPTION FOR JOTFORM????
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    Ben
    Answered on February 09, 2016 at 02:37 PM

    Unfortunately Kimberly there is no live chat at this time - there is in general, but only under specific circumstances, however since there are over 2 million people using JotForm FormBuilder, even when the live chat is available, it quickly becomes locked due to all spaces being taken, but we tend to announce when the chat is available on our twitter account - @jotformsupport.

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    lotus2007
    Answered on May 27, 2017 at 10:24 PM

    Since my form and payment  that was  submitted has disappeared and there no support, I will have to change to something other than Jotform.

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    liyam
    Answered on May 27, 2017 at 11:50 PM

    Hello lotus2007,

    This forum stands as support for users who need assistance and who have concerns over their accounts and forms. However, chat support is disabled at the moment.

    If you can create your own thread and put in detail the issues you are experiencing, we'll be more than happy to assist you.

    Thanks and warm regards.