What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I get the text box to show up on the email that is generated once you submit the form?

    Asked by bettycat on February 09, 2016 at 03:16 PM
    email how how do i
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    JotForm Support

    Answered by BDAVID on February 09, 2016 at 05:42 PM

    What is the form you are working on? If you have added a new Text Box field in your form, and it's not showing in you current email notifications, there are two ways to include it:

    1) Delete your current notification and create a new one: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    2) Edit your existing notification an manually add the field into your compose email:

    In the form builder, click the "Emails"  button on the form builder toolbar:

    Hover your mouse to the notification and click the edit in pencil icon:

    Include the new row, and the field of your form, make sure to click on Finish an Save your form:

    Let us know if you need more help, we will be glad to assist you.