What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can my other users create forms from scratch?

    Asked by admilbourn on February 09, 2016 at 03:42 PM

    I have another user on my account and the "create form" button is grayed out. Shouldn't the other users be able to create from scratch too? Is there something I am missing? 


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    Answered by Boris on February 09, 2016 at 05:51 PM

    Your sub users can't create forms in your account - they can only edit your forms, or edit submissions on your forms, depending on what rights you've set up for the sub accounts.

    If sub accounts created new forms, such forms would belong to their own account and would be constrained with submission and space limits of their (free) account. In order to have forms in your main account, they must be created from within your main account.

    Let us know if you need further clarifications or assistance ,and we will be glad to help.