What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    upgrade to Bronze

    Asked by KCHDA on February 09, 2016 at 10:34 PM

    I have hit the button to upgrade our account to Bronze, however, it says the effective date is March 10, 2016?  Is this for real?  A whole month before it becomes active is not acceptable.  We need the upgrade for tomorrow or at latest a couple of days from today!

    Please tell me it is immediate!


    Lori Wade


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    JotForm Support

    Answered by Kiran on February 10, 2016 at 07:54 AM

    I see that your account is now holding the Bronze subscription. Please be noted that the account shall be upgraded to the plan chosen immediately after payment. You can check the status of your account from your account profile page or Billing section.

    Hope this information helps!