What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Video won't load

    Asked by Jodie Lines  on February 10, 2016 at 01:13 AM
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    JotForm Support

    Answered by beril on February 10, 2016 at 08:57 AM

    Can you provide us your form ID? At that time, we can assist more properly.

    In addition to that, we would appreciate it if you could provide us more details about your concern.

    We will wait for your response.