I can't login. Your system is not recognizing any of my email addresses so can't get password help

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    Carol Black 
    Asked on February 10, 2016 at 01:37 AM
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    victor
    Answered on February 10, 2016 at 08:44 AM

    Sorry for the inconvenience. I also was not able to find any accounts created with your email. To assist you better, can you please provide the URL of one of your forms.

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    Carol Black 
    Answered on February 10, 2016 at 08:46 PM
    Here are two urls:

    http://form.jotform.us/form/50358420074146?utm_source=With+forwarding+Updated+2015+Chesco+Jazz+Awards+Luncheon&utm_campaign=Chesco+Jazz+Awards+Lincoln&utm_medium=email

    https://form.jotform.com/53208554182151

    Need help quickly!

    Carol

    ...
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    victor
    Answered on February 10, 2016 at 09:55 PM

    Thank you for the information. I was able to locate the your account. These forms were created using the account cblack7830. If you forgot the password for this account, you may use the forgot password. Please use the email: c****015@gmail.net

    As you can see, you used the NET instead of COM in the email.

    Please let us know if you require additional assistance.