What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't login. Your system is not recognizing any of my email addresses so can't get password help

    Asked by Carol Black  on February 10, 2016 at 01:37 AM

    These are my email addresses:





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    Answered by victor on February 10, 2016 at 08:44 AM

    Sorry for the inconvenience. I also was not able to find any accounts created with your email. To assist you better, can you please provide the URL of one of your forms.

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    Answered by Carol Black  on February 10, 2016 at 08:46 PM
    Here are two urls:



    Need help quickly!


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    Answered by victor on February 10, 2016 at 09:55 PM

    Thank you for the information. I was able to locate the your account. These forms were created using the account cblack7830. If you forgot the password for this account, you may use the forgot password. Please use the email: c****015@gmail.net

    As you can see, you used the NET instead of COM in the email.

    Please let us know if you require additional assistance.