What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    issue with the MultiSelect Grid widget

    Asked by Leonardo_G on February 10, 2016 at 04:15 AM


    I'm using a form with MultiSelect Grid widget.

    Is it possible to automatically reset the grid (all boxes white, no one booked) at every new form submitted?

    Thank you


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    JotForm Support

    Answered by Mike_G on February 10, 2016 at 10:20 AM

    This would be only possible if you delete the API KEY on your Account Page->API, https://www.jotform.com/myaccount/api.

    Please be noted that widgets added before you delete the API may be affected and will not work as normal as before. However, when you add a new widget, your account will create a new API KEY again making newly added widgets work normally.

    Please check this demo form and try submitting a test submission then, load the form again. Notice that the data of your test submission will not appear/load and you may select the same tiles again.

    Hope this helps. Let us know if you need any further assistance. Thank you.

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    Answered by monsterscore545 on September 09, 2016 at 09:20 AM

    It states with the API KEY: DO NOT DELETE. What happens to all my other forms if I do like you tell me?

    I want to use the Multiselect grid for 500 students working for me to give their availability weekly for the next 3 weeks.


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    JotForm Support

    Answered by Jim_R on September 09, 2016 at 10:42 AM

    @monsterscore545 - To give way to the OP, I have moved your question to this thread https://www.jotform.com/answers/928141

    We'll have it addressed there shortly.