- SianAsked on February 10, 2016 at 05:27 AM
We have set up conditional fields (required) which respond to a drop-down selection.
For example: If select option a, conditional options appear as normal. However if I change my mind and then select option b instead of a, the conditional options for a. do not disappear and I am then stuck - as the options no longer correspond to the question.
What is the fix for this?
- JotForm SupportMikeAnswered on February 10, 2016 at 10:00 AM
Thank you for contacting us.
Our general solution is to use Show or Show Multiple conditions.
If selected option A - Show fields related to that A option
If selected option B - Show fields related to that B option
It should automatically hide the fields related to the previous option when you switch between the A/B.
If there are still any issues on your form, please kindly provide us with an example.