What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I get the paypal page to have the address details in the form?

    Asked by MDDesignWorks on February 10, 2016 at 08:24 AM



    Hi I require a address from my customers and when they enter it, I need the shipping address info to be passed into the paypal page (its troublesome to enter the same info again). Any way to do this?

    Page URL:

  • Profile Image

    Answered by Carina on February 10, 2016 at 10:57 AM

    You can try adding a calculation field > adding the address field to the formula (double click the red square to turn the field into text instead of numbers):

    Now edit the Paypal field properties so that it receives the calculation field as a custom field:

    You can test and clone the demo form:  


    Let us know if we can assist you further.   

  • Profile Image

    Answered by MDDesignWorks on February 11, 2016 at 05:16 AM

    Hi Carina,

    tried it. Still isnt passing the information through for new paypal signups (look under billing address)

  • Profile Image
    JotForm Developer

    Answered by mert on February 11, 2016 at 10:15 AM

    Hi there,

    Unfortunately, it is not possible to send a address details to the Paypal's checkout page. I also tried my colleague's solution and it is not posting the address details to checkout page. However, if the user logged in to its Paypal account, the address fields are filled automatically, so they don't need to fill out that field again.

    Alternatively, you can remove the address field on your form, because when the user filled the address on Paypal, you will be seen the details on the submission itself. Please, see it from the below:


    With that way, you can overcome this situation; but apart from this, there is no workaround to post that data. If you need further assistance, please always feel free to contact us.