What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Responsive form

    Asked by peturrp on February 10, 2016 at 11:04 AM



    I am using this form.



    I need to have it responsive and I have already adjusted the settings as responsive.


    When I resize the browser window nothing happen.


    Pls. advice.




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    JotForm Support

    Answered by Nik_C on February 10, 2016 at 12:44 PM

    Hello there, 

    I cloned your form and tried to find the reason why this is happening to you.

    Beside clicking on make responsive in form builder which you did, you also have to make form responsive in designer.


    After you have chosen to make form responsive in form preferences,  click on Designer icon. 

    After clicking on this icon you will be taken to the designer. On the right side of form designer click on drop down menu with title form layout.

    Make sure that you check "Make this form responsive", after that you must click on save button on the left side of the screen.

    When you save your settings (you should see a green check-mark) try to preview your form.


    Please let me know if this worked for you.

    Best regards

  • Profile Image

    Answered by Petur on February 11, 2016 at 04:48 AM



    This is not working yet.

    What could I be doing wrong?




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    JotForm Support

    Answered by Nik_C on February 11, 2016 at 06:50 AM

    I'm sorry it doesn't work for you,

    Would you like to try to clone my form and see if that works.

    Url for my clone of your form.



    Please let me know if this works.

  • Profile Image

    Answered by peturrp on February 11, 2016 at 07:27 AM


    Your cloned form is working in my browser.

    I am using the form by embedding the Javascript code into Adobe Muse and there it is not working.

    Do you know any solutuion?




  • Profile Image
    JotForm Support

    Answered by Nik_C on February 11, 2016 at 10:17 AM


    I will  try to embed this form to Adobe Muse for you, i will get back to you as soon as i have some answers. It must be a problem with Adobe Muse override-ing your forms css so it is not responsive.

  • Profile Image
    JotForm Support

    Answered by Nik_C on February 11, 2016 at 01:50 PM

    Hello Petur,

    I tried to embed your form to Adobe Muse project. Unfortunately Adobe Muse can't make responsive pages. The problem is that page you embedded receives fixed width from Adobe Muses generated div containers, so it won't re-size when you re-size the browser, it will stay in it's fixed size. What you have to do in order this to work, is to override CSS to use responsive sizes(sizes in percentage).

    Again, this all happens because container that holds your form has fixed width.

    Adobe released recently Responsive design to their Adobe Muse application.

    You can read more about that release here:



    Hope it helps, please let me know if I can help you somehow additionally.

    Best regards,