Files uploaded with submission not downloading from link

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    crsslo
    Asked on February 10, 2016 at 11:41 AM

    When we click a link to a file uploaded through a submission, a blank window is opened and the files are not downloaded.

     

     

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    crsslo
    Answered on February 10, 2016 at 12:17 PM

    Most recent attempt yielded this error:

     

    object(BandwidthPolice)#23 (6) { ["path":"BandwidthPolice":private]=> string(65) "crsslo/52645197075967/330933158837667141/LobbyEgressPlanCheck.pdf" ["pathDetails":"BandwidthPolice":private]=> array(4) { [0]=> string(6) "crsslo" [1]=> string(14) "52645197075967" [2]=> string(18) "330933158837667141" [3]=> string(24) "LobbyEgressPlanCheck.pdf" } ["ref":"BandwidthPolice":private]=> NULL ["ufs":"BandwidthPolice":private]=> string(4) "jufs" ["IP":"BandwidthPolice":private]=> string(12) "24.180.1.226" ["localIPs":"BandwidthPolice":private]=> array(7) { [0]=> string(14) "162.213.194.51" [1]=> string(14) "162.213.194.52" [2]=> string(14) "107.155.68.130" [3]=> string(15) "107.155.115.138" [4]=> string(13) "23.29.118.186" [5]=> string(13) "23.29.123.234" [6]=> string(14) "162.213.194.50" } } 

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    david
    Answered on February 10, 2016 at 12:27 PM

    File uploads should be accessible once again.  If they are still not working on your end, let us know which form you are having trouble with and we will be happy to have another look.