What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to open documents submitted through Jotform.

    Asked by sunedisonRSC on February 10, 2016 at 11:45 AM

    When I select on a link, it brings me to a blank page. I've taken a screen shot for reference.

    Page URL:
    http://www.jotform.us/sunedisonrsc/sitesurveysubmit

    Screenshot
    JotForm open unable to open through
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    JotForm Support

    Answered by david on February 10, 2016 at 01:09 PM

    We had a delay with one of our servers earlier and file uploads were not loading properly because of it.  Everything should now be working once again.  If you are still unable to access your uploads, let us know and we will be happy to have another look.