What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cant download form upload files

    Asked by tfn on February 10, 2016 at 12:15 PM

    Hello I am unable to download form upload files. We are only at 50G of our 100G upload space so please help get this fixed asap please. I have tried several of our forms and im not able to download anything from any of them. Thanks!

    Page URL:
    https://www.jotform.com/submissions/52102929210949

    cant thanks hello and unable to download
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    Answered by tfn on February 10, 2016 at 12:22 PM

    Its back thanks!

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    JotForm Support

    Answered by david on February 10, 2016 at 12:24 PM

    File uploads should be accessible once again.  If they are still not working on your end, let us know which form you are having trouble with and we will be happy to have another look.