Why do I get the message, "This form is currently unavailable", when I submit images?

  • mrglomgold
    Asked on February 10, 2016 at 1:57 PM

    Clients continuously receive an error message stating that the form is unavailable. I have enables the form through the my forms page by selecting enable from the more and the edit form dropbox.. Please help promptly.

  • Kevin Support Team Lead
    Replied on February 10, 2016 at 3:41 PM

    It's because you have established a limit of submissions, your current limit is 5 and you have received 5 submissions, so the form has reached the limit and this is why it's not allowing more submissions.

    Why do I get the message, This form is currently unavailable, when I submit images? Image 1 Screenshot 40

    Why do I get the message, This form is currently unavailable, when I submit images? Image 2 Screenshot 51

    Your form settings should look like this if you want to receive unlimited submissions.

    Why do I get the message, This form is currently unavailable, when I submit images? Image 3 Screenshot 62

    Hope this helps.

  • mrglomgold
    Replied on February 10, 2016 at 4:46 PM
    Thank you for your assistance. It was not only correct but your response time was prompt. Keep up the great work. Have a wonderful day.
    ...
  • Chriistian Jotform Support
    Replied on February 10, 2016 at 9:36 PM

    On behalf of my colleague Kevin, you are most welcome. Feel free to contact us again if you have any other concerns.