What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do I get the message, "This form is currently unavailable", when I submit images?

    Asked by mrglomgold on February 10, 2016 at 01:57 PM

    Clients continuously receive an error message stating that the form is unavailable. I have enables the form through the my forms page by selecting enable from the more and the edit form dropbox.. Please help promptly.

    Page URL:

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    JotForm Support

    Answered by Kevin_G on February 10, 2016 at 03:41 PM

    It's because you have established a limit of submissions, your current limit is 5 and you have received 5 submissions, so the form has reached the limit and this is why it's not allowing more submissions.

    Your form settings should look like this if you want to receive unlimited submissions.

    Hope this helps.

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    Answered by mrglomgold on February 10, 2016 at 04:46 PM
    Thank you for your assistance. It was not only correct but your response time was prompt. Keep up the great work. Have a wonderful day.
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    JotForm Support

    Answered by Chriistian on February 10, 2016 at 09:36 PM

    On behalf of my colleague Kevin, you are most welcome. Feel free to contact us again if you have any other concerns.