- Erich RedmanAsked on February 16, 2012 at 09:40 PM
I've been hearing about the GoDaddy problem - I'm sorry to hear that. It's affecting my business as well and I hope you can rectify it quickly.
Upon receiving your e-mail about GoDaddy, I remembered that I've been getting a number of phishing e-mails lately through my JotForm Contact form. I am attaching two of them below because I thought you ought to know about it. Maybe there is something you can do to stop these people from abusing your product in this way.
Thank you very much for your help, I really appreciate it.
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- Erich RedmanAnswered on February 16, 2012 at 09:59 PM
Further to my above posting about phishing, I may have confused 'phishing' with the term 'spamming' and may have jumped the gun a bit. I think what I've been receiving through my Jotforms (which are all only ever sent to me) is known as 'spam' (please forgive my mistake), and rather than closing down my contact form, I'd rather receive the odd spam e-mail, which I recognise easily and know how to deal with. So please don't close down my contact form, as I need it for customers to get in touch with me. If, however, you can do something about the spammers, that would be great.
Thank you very much for your help.
- JotForm SupportidarktechAnswered on February 17, 2012 at 01:35 AM
We strongly recommend you to add Captcha Tool on your form to prevent your forms from being spammed. This is to deter bots from automatically submitting your form, and to make it harder for a human spammer to do his job.
To add captcha tool, please go to Power Tools then drag captcha tool to your form.
Hope this helps. Please let us know if you need any further assistance. Thank you so much!
- Erich RedmanAnswered on February 17, 2012 at 11:58 AM
Thank you very much for your help and extremely useful advice, I really appreciate you taking the time to find a solution.
I'm glad to hear, too, that your suspension has been lifted. You've been good at keeping us informed, well done. I hope this does not happen to you again, as I'm sure this must have been a very stressful time for you. Please keep up your excellent work.