You have charged twice for bronze upgrade once $19 and the 2nd time £159 dol

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    sotas
    Asked on February 10, 2016 at 03:35 PM
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    Kevin_G
    Answered on February 10, 2016 at 05:39 PM

    This is because you purchased initially a bronze monthly subscription and then you switched to bronze yearly subscription.

    When you switched your account you were only charged for $140, the original price for bronze yearly subscription is $159, but it discounted the price of the unused monthly subscription $19.

    You can check this on your invoices by following this guide: http://www.jotform.com/help/329-How-to-check-invoices.