What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I created a form today and whenever someone tries to submit a response it just says, "please wait..." Any suggestions?

    Asked by cutterssoccer on February 10, 2016 at 04:58 PM

    None of the submissions are coming through. Thanks for your help.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on February 10, 2016 at 09:59 PM

    I checked your website and made a test submission. It seems like I am unable to replicate the issue you are having, as I was able to submit the form without any issue.

    Are you still encountering the issue with submitting the form? If yes, I can suggest you try clearing your browser cache and make another test submission after. Here's a guide that can help: How To Clear Your Browser Cache

    Do let us know if the issue persists.