- ElizabethmoellerAsked on February 10, 2016 at 05:57 PM
We have two forms that suddenly stopped going to one of our recipient's email address.
They are not going to the Notifier called Marcy's TPS, email address firstname.lastname@example.org.
They are not in her spam, and she receives all other emails to that email address. I also added her other email address and she is receiving forms to that address, but they need to go to her TPS email address (above).
I tried removing her notifier for a day and adding it back, but that didn't work either. The rest of us are receiving the forms.Page URL:
- victorAnswered on February 10, 2016 at 11:18 PM
Sorry for the inconvenience. I have just reviewed your email and found it in our bounce list.
I have removed it and you should be able to receive emails properly. If you are still having issues, you may review our bounce from your account page