What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't save themes in private or public

    Asked by gazzanawt on February 10, 2016 at 11:23 PM

    Unable to save themes.

    I've already tried tried multiple browsers, emptied cache and logged out of jotform & back in.

    I have an existing saved theme that's working fine but i can't seem to save or use any more.

    OR in can't JotForm cache saved and
  • Profile Image
    JotForm Support

    Answered by Charlie on February 11, 2016 at 08:20 AM

    May I know which of your forms you are unable to save the theme? Please note that if the form or design already has an applied theme on it, you won't be able to save it as a different theme. I believe this is to protect the style of designs published by other users. You can re-use the theme as many times as you like, you can also make adjustments using the Form Designer Tool or using CSS, but you won't be able to save it as a separate theme. Let us know if this helps.