Shipping coupon not reflecting in PayPal

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    Bronzegemini
    Asked on February 11, 2016 at 02:47 AM

    I am offering a $5.00 off shipping coupon, which reflects on the form but once we go to PayPal, PayPal doesn't honor the shipping discount.



    This is a re-post of a comment on How To Add Coupon Code in the Payment Form

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    victor
    Answered on February 11, 2016 at 09:01 AM

    Can you please indicate the form where you are having problems. I have just created a small sample form and did not have any issues with coupons.

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    zabavaconsulting
    Answered on June 01, 2016 at 01:01 PM

    I'm having the same issue. http://www.lifeworksparentingtools.com/register-now.html

    coupon: kids

  • Profile Image
    Kiran
    Answered on June 01, 2016 at 01:51 PM

    @zabavaconsulting,

    The issue that you are experiencing on your form seems to be a different one. I have moved your question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/851546

    Thank you!