What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my text field is inside another text field

    Asked by nevillemwalimo on February 11, 2016 at 06:23 AM

    my phone text field both with scrolling one is inside the other i want to separate them.

    Page URL:
    https://form.myjotform.com/60364756077563

    text field another both Them
  • Profile Image

    Answered by victor on February 11, 2016 at 10:16 AM

    I have just reviewed your and noticed that the e-signature and submit button are in your terms scroll window.

    Instead of using the scrolling widget you have, you may try using the SHORT SCROLLABLE TERMS WIDGET

    I also noticed that you have fields asking for SSN. This can be a cause to suspend your form and account. I suggest you review the following thread 

    http://www.jotform.com/answers/616874-Accepting-social-security-numbers-with-Jotform

    and verify you do not violate our terms.

  • Profile Image

    Answered by nevillemwalimo on February 11, 2016 at 10:46 AM
    the jotform am creating is for my client,am a user in his form,he is the
    admin,i will inform him to contact jotform on that matter.
    *Neville Mwalimo,*
    *P.O BOX 69336 - 00400.*
    *Nairobi.*
    *+254722853977.*
    ...
  • Profile Image

    Answered by victor on February 11, 2016 at 12:32 PM

    You are welcome. Please let us know if you require additional assistance.