What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Designer windows not showing right.

    Asked by ostepar on February 11, 2016 at 08:56 AM

    Dear Jotform team,

    since yesterday I tried to open the designer but windows are not showing right somehow small.

    Did you make an update? 

    Problem persist also on every form I tried and yes I have cleared my cookies and tried different browsers ( Chrome, Safari , Firefox ).

    Could you please let me know what happened or alternatively redirect me to older designer? It worked just fine to me.

    Please see the picture of the problem.


    Thank you so much for you help! 






    Page URL:

  • Profile Image
    JotForm Support

    Answered by beril on February 11, 2016 at 11:28 AM

    I've cloned and tested you form. I am able to reproduced same issue that you are having.


    However, it happens just on your form, The other forms are working properly.

    That issue might be related with the code that you've added.

    You can check your revert back to an older version of your form from revision history.