What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cant see uploaded image 

    Asked by frontrunnerberlin on February 11, 2016 at 11:32 AM

    Another question: Why does always my Paypal-logo disappears? Thank you for your help!

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    JotForm Support

    Answered by beril on February 11, 2016 at 12:34 PM

    Thank you for your screenshots. I see that you're uploading your image to text field.

    We would appreciate it if you could upload your image with image tool as you below:

     

    At that time, it will work properly.

    If it doesn't work please let us know. We will happy to assist you.

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    Answered by jaxdog12 on February 11, 2016 at 12:39 PM

    @beril

     

    I don't mean to spam someone else's question, but this is kind urgent. I need the account I'm using now deleted immediately. It was made using my email but not by me and is sending me 100s of emails. 

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    Answered by frontrunnerberlin on February 11, 2016 at 12:52 PM

    Thank you, it worked. But there is too much space now between the Text and the image because it isn't connected directly with the text field. It isn't the direct way... Why doesn't the other work?

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    JotForm Support

    Answered by Mike_G on February 11, 2016 at 04:05 PM

    Are you still experiencing the same issue?

    I have tried creating a clone version of one of your forms and added a Text in it where I have uploaded an image and it worked perfectly on my end.

    https://form.jotform.com/60416460610950

    Here's the link to the image: http://cms.jotform.com/uploads/image_upload/image_upload/Mike_G/36394_t3_1.png

    You may also try to upload your image here and get its link.

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    JotForm Support

    Answered by Mike_G on February 11, 2016 at 04:08 PM

    By the way, can you provide us the link to the image you're trying to upload so we can also try it on our end. 

    Thank you.

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    Answered by frontrunnerberlin on February 11, 2016 at 04:14 PM

    https://dl.dropboxusercontent.com/u/5474211/Web-Dateien/pp-corporate-Logo-small.png

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    Answered by frontrunnerberlin on February 11, 2016 at 04:17 PM

    Thank you, looks as it works with your form. I'll try to figure out, if it's maybe Dropbox's fault. But it worked fine with Dropbox all the time before...

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    Answered by victor on February 11, 2016 at 09:42 PM

    I have just reviewed you form and noticed that you were able to include the Paypal Logo int your form using the HTML text field

    I am assuming that you are referring to the form 60395197522359. If this is not correct, please let us know. We will be glad to take another look.