What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Drive: We are no longer receiving/files submissions in our Google Drive

    Asked by crsslo on February 11, 2016 at 11:39 AM

    We are no longer receiving submissions through our google drive integration for any of our forms.

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    Answered by crsslo on February 11, 2016 at 11:40 AM

    Seems to be working again.  Please disregard!

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    JotForm Support

    Answered by Kiran on February 11, 2016 at 01:34 PM

    Great! Glad to see that the issue is resolved now. It seems that there is some delay in updating on the GDrive. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!! 

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    Answered by crsslo on April 29, 2016 at 05:46 PM

    We are no longer receiving submissions through our google drive integration for any of our forms.

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    JotForm Support

    Answered by EltonCris on April 29, 2016 at 07:44 PM

    I was able to reproduce this time. Nothing came on Google Drive after submitting the form.

    I think this is a temporary issue with the server. I have now raised this to our developers so they can further investigate. We'll let you know once this is fixed.

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    JotForm Support

    Answered by EltonCris on April 29, 2016 at 08:34 PM

    This seems to have been fixed. I am now starting to receive files from my previous submissions into my Google Drive account. Would you please check and confirm?