- lisamacphotoAsked on February 11, 2016 at 12:16 PM
I am using a template which allows for me to use my own background image. However, once I set it up and tried to load the form, I got the firefox warning box because my image is not secure and had to add an exception in order for it to load. Obviously, I don't want users to have to do that. Is there a way around that?
This is a re-post of a comment on How Do I Receive SSL Submissions?
- JotForm SupportBJoannaAnswered on February 11, 2016 at 02:25 PM
You have two options. First is to use secure (https) link of your background image and second is to use non-secure link of your form (http).
Is this the form you are working on http://www.jotform.us/form/60403878357159? I have downloaded background image of your form to my computer and then I have uploaded same image to my cloned form. Now the image is secure (https). Here is the link of my cloned form with secure background image: https://form.jotform.com/60415741073954
Feel free to clone it.
Hope this will help. Let us know if you need further assistance.
- lisamacphotoAnswered on February 11, 2016 at 03:34 PM
So how did you upload the image to the form rather than hosting it on a server? I'm completely fine with that option, I just didn't see a way to do it.
- lisamacphotoAnswered on February 11, 2016 at 04:33 PM
Never mind, I figured it out. Thanks so much!
- victorAnswered on February 11, 2016 at 10:10 PM
Sorry for the delay. Glad you were able to find a solution to your question. On behalf of my colleague, Bjoanna, you are welcome. If you have any other question or issue, please do not hesitate contacting us. We will be glad to help.