What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my account overlimit?

    Asked by epfs on February 11, 2016 at 12:33 PM

    Plese refresh my account. Thanks

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    JotForm Support

    Answered by BJoanna on February 11, 2016 at 02:46 PM

    I have checked your account and I saw that you have 109 submissions this month. Considering that your account is free and free account have a limit of 100 submissions per month, your account is overlimit and because of that your forms are disabled. 

    You can upgrade your account to any of the paid plans to get higher limits and to enable your forms immediately. You can find more about different account type on our pricing page.

    However if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on first day of the following month.

    Feel free to contact us if you have any other questions.