Submissions don't come through when I'm logged in

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    Asked on February 11, 2016 at 02:05 PM

    Recently my submissions come through on the app and emails, but don't show up on the logged in website. I need them here so I can transfer info over to my database. I've tried refreshing the page, logging off & on, nothing!

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    Answered on February 11, 2016 at 06:35 PM

    We are currently experiencing a delay with submissions posting to accounts of users who have EU only data enabled.  It is roughly a 100 minute delay that should settle as soon as the replication process is complete.  All submissions should go through.  My apologies for any inconvenience this has caused.