Message text not displaying

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    SarahB83
    Asked on February 17, 2012 at 08:06 AM

    Ever since the recent jotform glitch, my jotform notifications do not seem to be appearing in my inbox correctly. 

    the form is appearing, along with their name and email, but the body text is missing.  i have done test runs, and the text is definitely not coming through.....?

    can you please help, as i have had to temporarily DISABLE my facebook 'contact us' form because of this.....

    a quick response would be much appreciated if you can spare the time.

     

    cheers.

     

    Sarah

  • Profile Image
    fxr
    Answered on February 17, 2012 at 08:59 AM

    Hello Sarah,

    Sorry to hear of this trouble.

    Which of your forms is this happening on? and we will take a look at it