What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
"We couldn't find the submission you are looking for on our servers" error shown in the PDFAsked by SABL on February 11, 2016 at 04:15 PM
I am including a 'Download Submission PDF' link in my notification emails. This has worked from months, but today, the PDF is showing me the message when I open it:
"We couldn't find the submission you are looking for on our servers."
Is there a way to fix this?
At this time there is a lag between all of the servers that is causing this for you as well as for some other people. Our developers are however looking into this and working on preventing the same in the future.
I will raise this to our developers so that we can notify you as soon as your submissions are again shown to you without any issues.
The problem related to the submissions should be fixed by now.
Would you mind checking it again? Thanks!
Yep, it's working fine now.
Thank you Ben and EltonCris! :)
Seit Tagen diese Meldung?!!!
Was kann man tun?
I already posted my reply on this thread: https://www.jotform.com/answers/926136. Thank you.