What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't I see the forms my Subuser account created

    Asked by ddrake0005 on February 11, 2016 at 04:58 PM

    Why can't I see the forms my Subuser account created?

    can't
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    JotForm Support

    Answered by Chriistian on February 11, 2016 at 10:44 PM

    You cannot see the forms created by your sub-users because the forms are not shared with you.

    A main account that has a sub-user can allow their sub-users to view the form created by the main account, but they will not be able to see the forms created by the sub-user account. If you would like to see the forms created by your sub-users, you will need to have them add your account as their sub-user.

    For more information about sub-user accounts, please check out this guide: How to Share Forms with a Sub-Account User

    Do let us know if you need further assistance.