What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How many users do I get to have with my Premium account at $90 per year that you are allowing me to keep?

    Asked by PMTaylor on February 11, 2016 at 07:34 PM
    how many allowing sub user sub user accounts premium
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    JotForm Support

    Answered by Jan on February 12, 2016 at 03:48 AM

    If you are asking how many sub-user account you have under the Premium account then the answer is 3. You have 3 sub-user accounts available.

    Let us know if you have any questions. Thank you.

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    Answered by Pattie on February 12, 2016 at 11:05 AM

    I will be renewing on the 19th of Feb at the $90 per year premium that I was offered.  I need to put a new credit card on my account but cannot do so until Feb. 17th.  You will not renew it before the renewal date correct?

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    Answered by victor on February 12, 2016 at 03:26 PM

    You may update your CC information from the account page any time.

    If you have any problems let us know and we will be glad to help. It is better if you do it before your account expires, if not you will lose this plan and have to use one of our newer plans.