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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms have stopped working....

    Asked by leem2209 on February 11, 2016 at 08:08 PM

    My forms have stopped working. When I click submit I'm just getting the Null icon (google chrome) see attached image.

    Even if I try it through JotForm preview or using the direct link it does the same.



    Page URL:

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    JotForm Support

    Answered by ashwin_d on February 12, 2016 at 04:10 AM

    Hello leem2209,

    I'm sorry for the trouble caused to you.

    We did have some technical glitch for a while and our back end team has promptly fixed the issue already. I did test your form and it seems to work as expected.

    I would suggest you to please test your form again and get back to us if the issue persists.

    Thank you!

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    Answered by leem2209 on February 12, 2016 at 06:46 AM
    Yes it was back working again not long after contacting you. Thank you.