What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Fillable PDF: XML error when creating PDF

    Asked by Enterich on February 11, 2016 at 08:15 PM
    I can not create a pdf file
  • Profile Image
    JotForm Support

    Answered by Chriistian on February 12, 2016 at 03:52 AM

    Sorry for the inconvenience. I cloned your most recent form and tried to create a PDF. I was also not able to create a pdf file.

    I have reported this issue to our back end team so they can investigate the issue further. We will inform you on this thread once there are any updates.

  • Profile Image

    Answered by Boris on February 13, 2016 at 03:44 AM

    Our developers informed us that this has been fixed, but generation of PDF files may be a little slower at first.

    Please try generating your PDF files again, and let us know if you experience further issues. Thank you.