not getting emails

  • pandidesigns
    Asked on February 11, 2016 at 8:24 PM
  • Chriistian Jotform Support
    Replied on February 12, 2016 at 4:04 AM

    It appears that the email address related to your account was added in our bounce list. This is the reason why you are not getting the email notifications.

    I have now removed the email address from the bounce list so you should be able to receive the latest emails properly. You can also check on your account if an email address is in the bounce list. Simply follow the instructions in this guide: How to remove your email address from bounce list