What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    not getting emails

    Asked by pandidesigns on February 11, 2016 at 08:24 PM
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    JotForm Support

    Answered by Chriistian on February 12, 2016 at 04:04 AM

    It appears that the email address related to your account was added in our bounce list. This is the reason why you are not getting the email notifications.

    I have now removed the email address from the bounce list so you should be able to receive the latest emails properly. You can also check on your account if an email address is in the bounce list. Simply follow the instructions in this guide: How to remove your email address from bounce list