What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot create a PDF of my form but get an error message

    Asked by westwinds on February 11, 2016 at 09:15 PM
    Screenshot
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 12, 2016 at 04:37 AM

    Thanks for reporting. We are aware of this problem and our developers are already looking into it. They are working to have this fixed as quickly as possible. We will let you know once this is resolved.

  • Profile Image
    JotForm Support

    Answered by Boris on February 13, 2016 at 03:47 AM

    Our developers informed us that this has been fixed, but generation of PDF files may be a bit slow at the moment.

    Please try generating your PDF files again, and let us know if you experience further issues. Thank you.