What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Secure EU form fails to submit

    Asked by jumpfox-invites on February 12, 2016 at 03:04 AM

    My form wont submit, see attached screenshot. 

    Page URL:

  • Profile Image

    Answered by Boris on February 12, 2016 at 07:46 AM

    Sorry about the issue, about 5 hours ago there was a DNS security certificate change for the endpoint/destination of our secure European forms. It may have resulted in secure submissions being temporarily unavailable for your form, and I see that this question was raised at about the time of that change being implemented.

    Our developers informed us that the change was completed, and all should be well by now.

    Please let us know if you are experiencing any further issues, and we will be happy to check into it further. Thank you.