We are getting error message: Bandwidth Limit Exceeded

  • ARAG
    Asked on February 12, 2016 at 3:30 AM

    Hi there!

    While uploading certain PDF's using jotform i receive a Bandwidth Limit Exceeded notice in my browser. This notice is only visible with certain PDF documents other documents are uploaded properly. Can anybody help explain what this is about? 

     

    Kind regards 

    Christian 

    Jotform Thread 770733 Screenshot
    Page URL: https://form.jotform.com/43483495758976
  • beril JotForm UI Developer
    Replied on February 12, 2016 at 8:07 AM

    That error occurs when you downloaded a file past the limit. For small files (less than 10MB), you may download 100 times per month.

    For large files, which are greater than 10GB, can be downloaded 10 times per month.

    If you provide us the link of your file we can reset your limit.

    We will wait for your response.