Why can't I convert my jotform to PDF?

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    Asked on February 12, 2016 at 04:07 AM


    I am having difficulties trying to convert the forms to PDF.

    What seems to be the problem?


    I provided one link.


    Thank you in advance,


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    Answered on February 12, 2016 at 10:30 AM

    Due to the limitation of PDF creators, large forms are not able to be converted into PDF. I understand your form is not huge but, for PDF creators is is considered a big form. I would also suggest you review our users guide to see other limitation of PDF creators

    Fillable PDF Everything you need to know about JotForm Fillable PDF Creator

    While review your form I also noticed that you have a condition that hides  fields that no longer exists. Please correct this as it could cause issues in the performance of your form.