lost data

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    Asked on February 17, 2012 at 10:22 AM

    A customer submitted info on my Jotform form while the site was down.  Can you or I retrieve this data?

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    Answered on February 17, 2012 at 01:29 PM

    Unfortunatelly, forms submitted when the site was down never received by our servers, so there no way we can retrieve them.

    Sorry for this inconvenience.

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    Answered on February 17, 2012 at 05:26 PM
    I just lost $300 in business due to the loss of customer data! My clients went elsewhere.
    Jane Mahoney, Owner
    To Your Measure