Not getting email notifications

  • colin75
    Asked on February 12, 2016 at 6:58 AM

    I have suddenly stoped recieving notifier emails from my live form a couple of days ago? Nothing has been changed. I tried changing my profile email address but still didnt recieve them.

     

    Can you help!

  • Jan
    Replied on February 12, 2016 at 10:21 AM

    Both of your email (elliottclarke@outlook.com) and (elliottclarke@outlook.co.uk) is in the bounce list.

    I checked the notification setup and I can see that it is setup properly. I have removed them from the bounce list. Please check these 2 helpful guides:

    How to setup email alerts to prevent email bouncing related issues
    How to remove your email address from bounce list

    Let us know if you're still having issues. Thank you.