What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Background photo is not showing on the form

    Asked by shari on February 12, 2016 at 09:15 AM

    In the designer view I can see the form. But, when the form is live I can not see the background. Thank you in advance.

    Page URL:
    https://form.jotform.com/50313826706149

    background photo background photo background image image
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    JotForm Support

    Answered by Jan on February 12, 2016 at 11:56 AM

    The background photo is showing properly when I visited your form using Google Chrome and Mozilla Firefox. Here's a screenshot:

    Are you still having issues with it? If yes, let us know so that we can further investigate. Also, please share the URL of the webpage where the form is embedded if applicable. Thank you.