What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can users upload a video

    Asked by Mitch  on February 12, 2016 at 10:20 AM

    Can users upload a video

    If so, what format?

     

    Thanks

    Mitch

    video a format thanks
  • Profile Image
    JotForm Support

    Answered by Kiran on February 12, 2016 at 12:48 PM

    Yes. The users can also be able to upload videos through JotForm. You can specify the formats that can be uploaded from the upload field properties.

    Please be noted that the File storage space is limited to 100MB for Free subscription users. It may be required to upgrade the account to a paid subscription in order to have more storage space.

    Hope this information helps! 

  • Profile Image

    Answered by knowsense on February 12, 2016 at 05:46 PM
    Hi
    I tried to upload a 5 MB video
    I was told it was too big
    Please advise
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on February 12, 2016 at 09:53 PM

    The default file size accepted by the upload field is 1MB. If you want to increase it, you can change it from Max File Size property.

    Please refer to the guide below for more information on changing File Size limit.

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Hope this information helps!