What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Help. I can't log in.

    Asked by Jeanne  on February 12, 2016 at 11:03 AM
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    Answered by victor on February 12, 2016 at 03:19 PM

    If you forgot your username or password, you may use the FORGOT PASSWORD link.

    This will send an email to you with instruction on how to reset your password.

    If you require additional information or assistance, please let us know.


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    Answered by Catloverssociety  on February 12, 2016 at 04:36 PM

    I´m also not able to log in....Wanted to reset my password, but no email arrived :( PLEASE help

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    Answered by Boris on February 13, 2016 at 06:48 AM

    @Catloverssociety, your issues with password reset have already been addressed in this thread:


    Please do not open or reply to multiple threads for the same issue, as it can only cause confusion and prolong the time it takes to assist you with the issue. As explained in the above linked thread, a password reset has been manually sent to your email address, and your address has been removed from the bounce list.

    Please take a look at the above linked thread for more details. Thank you.