What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error Message When Creating FIllable PDF form

    Asked by Lisa on February 12, 2016 at 12:31 PM

    I am getting this error message when I try to create a Fillable PDF form, SLP PGPP-I Self Assessment.  

     

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>1BF06E00B92D07D6</RequestId>
    <HostId>
    Rdv7F3CIt03HLLuWyt3D9yO+yfDrxy9t9Ch66W/nBO7PgJIrhnI8nK0LuLAGgyB/nGoBf+NCuI4=
    </HostId>
    </Error>
    Page URL:
    https://form.jotform.com/50968820604156

    message fillable pdf fillable pdf form creating
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    JotForm Support

    Answered by Boris on February 12, 2016 at 05:01 PM

    Thank you for letting us know, our developers have been notified and are working on resolving it.

    We will update you here as soon as it is resolved. Thank you.

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    JotForm Support

    Answered by Boris on February 13, 2016 at 03:32 AM

    Our developers informed us that this has been fixed, though generation of PDF files may be a bit slow at first.

    Please try it on your end, and let us know if you experience further issues. Thank you.