What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Shared Jotforms

    Asked by ewinder on February 12, 2016 at 03:32 PM

    Our organization has a paid Jotform account.  A co-worker created a free account a while back and created several forms in her free account.  Whenever we want to use these forms, we clone them, but we do so in the "shared account folder".  We are now being told that we've met the quota for the free account. 

    Is there a way to take all of the forms in that shared folder and move them over to our paid account so we can continue to access and clone them without having to rebuild all of the forms?

    Thank you for your help!

    shared JotForm paid account move jotform account
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    JotForm Support

    Answered by Aury on February 12, 2016 at 03:46 PM

    This is absolutely possible, kindly make your request from the source account where you want to move the forms from and we will be glad to help you.

    Regards.

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    Answered by ewinder on February 12, 2016 at 03:50 PM

    Great, thank you!  What information will the Jotform team need to make this happen?

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    Answered by kattymassis on February 12, 2016 at 05:27 PM

    Hello,

    The account username ewinder, this is the destination account, please log in the source account and indicate which forms or all forms you would like us to move to ewinder.

    Thank you.

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    JotForm Support

    Answered by BJoanna on February 13, 2016 at 08:22 AM

    Request for moving forms from one account to another must be made from account on which forms are created. In case that you want to move forms from sub account to your main account ewinder, than you need to make that request from your sub account. Also you need to tell us ID or names of the forms that you want to be moved and you also need to tell us username of account to which you want that your forms are moved to.

     

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    Answered by Trish Olivier  on February 18, 2016 at 09:34 AM

    Hello,

    I am trying to transfer Jotforms to ewinder, but forgot my login information. I tried to reset the password using tolivier@cfacadiana.org which is supposed to forward to my donorservices@cfacadiana.org email account, but it did not work. I talked to my IT person, and he says it should work. Is it possible to get a new reset email sent again? Or is it possible to get the password reset email sent directly to donorservices@cfacadiana.org

    Thank you,

    Trish Olivier

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    JotForm Support

    Answered by BJoanna on February 18, 2016 at 11:43 AM

    @Trish Olivier

    I have moved your question to separate thread and we will provide you an answer there shortly. 

    http://www.jotform.com/answers/775524