What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    MailChimp Integration defaulting to the option 'Only if user agrees'

    Asked by MetalSupport on February 12, 2016 at 09:58 PM

    I'm having the same issue with multiple forms. I set-up the integration with MailChimp to always send contacts to MailChimp, but when I save and then review the integration, it has defaulted to Only if user agrees. When I try to change it back, and complete the integration, it gets stuck on the loading screen.

    Is there a solution to this problem without having to use Zapier?

  • Profile Image

    Answered by Boris on February 13, 2016 at 12:21 PM

    We currently do not have any other workaround without using Zapier which would prevent the option from defaulting to "Only if user agrees", but our developers are actively working on resolving this issue.

    I have also raised this thread to our developers, so that we can inform you here as well as soon as it is resolved.

    Thank you for your patience and understanding.

  • Profile Image
    JotForm Developer

    Answered by deniz on February 15, 2016 at 04:18 AM


    This issue is fixed now.

    Thank you.