Forms set to expire ?

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    TwinsPlus
    Asked on February 17, 2012 at 12:06 PM

    Can you tell me if my free account (and forms) will also expire on the 20th ?

    Or is it only the SSL forms portion that will expire ?

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    serkan
    Answered on February 17, 2012 at 12:52 PM

    Your whole account will be expired on 20th, your data will be accessible but your forms will stop working. However, it will re-open at the beggining of new month.

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    TwinsPlus
    Answered on February 17, 2012 at 12:57 PM
    Is there any way to stop this from happening ?
    I have deleted all responses
  • Profile Image
    serkan
    Answered on February 17, 2012 at 01:06 PM

    I've resetted your submission count so your account will not be expired. 

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    TwinsPlus
    Answered on February 17, 2012 at 01:09 PM
    Thank you very much.
    Was it the SSL submissions that were messing it up ?
    I accidentally clicked that option on one of the forms and went all wonky on us :)
    I do appreciate your help !
  • Profile Image
    serkan
    Answered on February 17, 2012 at 01:12 PM

    Yes, apperently you have exceeded the SSL submission limit, which is only 15 for free users. 

    You should have received a notification e-mail about this but I suppose it didn't work because of the domain suspension. 

    Anyways, happy jotforming :)