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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Safari won't open PayPal Sandbox

    Asked by jrheude on February 13, 2016 at 10:06 AM

    Other browsers work fine, but Safari won't connect in PayPal Sandbox mode.  It works fine for filling out the form, but SUBMIT produces an error message after attempting to connect.

     

    Gives message:   ...because Safari can't establish a secure connection to the server "www.paypal.sandbox.com"

     

    Again, Sandbox Mode works fine in other browsers: Firefox, IE, Google Chrome ... is only a Safari issue.

     

    Thanks,

    Ray

    Page URL:
    http://www.raywebdemo6.com/form2/

    sandbox won't open open won't
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    JotForm Support

    Answered by BDAVID on February 13, 2016 at 03:44 PM

    The embedded form link you provided does not belong to your account "jrheude": http://www.raywebdemo6.com/form2/ 

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    Answered by Ray   on February 22, 2016 at 06:26 PM

    Oops, the Page URL is:   http://designsolutionsmarketing.com/be-remembered/

    Test again tonight, same issue, Safari:

     

    Gives message:   ...because Safari can't establish a secure connection to the server "www.paypal.sandbox.com"

     

    Again, Sandbox Mode works fine in other browsers: Firefox, IE, Google Chrome ... is only a Safari issue.

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    JotForm Support

    Answered by BDAVID on February 22, 2016 at 08:40 PM

    This seems to be an issue on Safari's end, try the workaround provided on this post: https://discussions.apple.com/message/26237588#26237588 

     

    "From your Safari menu bar click Safari > Preferences then select the Privacy tab.

    Click:   Remove All Website Data

    Then delete the cache.

    Open a Finder window. From the Finder menu bar click Go > Go to Folder

    Type or copy paste the following

    ~/Library/Caches/com.apple.Safari/Cache.db

    Click Go then move the Cache.db file to the Trash.

    Quit and relaunch Safari to test."