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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrading Pricing Structure

    Asked by TracForm on February 13, 2016 at 11:20 AM


    I found your service a few years ago to handle our online registration forms for our car club's annual car show.   Liking the service, I also created a second form for folks to joint our club.  Our activity is VERY low, like less than 1 per month on average so we really appreciate your free 6/month, which I now see is 100 forms per month with 10 payments per month.

    During the 4 months leading up to the our June car show, in the past I would upgrade our plan to the next level as we would typically get 10 or more a month and I thought the $9.95 per/month was a good deal.  HOWEVER, I now see the next plan above the Free service is now $19.95/month.  www.tracltd.org is a small budget non-profit ca club.  I just wanted to let you know that your new fee is just too much for us to pay so this year I guess we will not be upgrading.

    Let me know if you change your mind.



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    JotForm Support

    Answered by BDAVID on February 13, 2016 at 04:58 PM

    Our prices are competitive in the market. If you decide to upgrade, it can be done only to our new pricing structure.